Last Updated: [November, 2025]
Privacy Policy
1. Introduction
Welcome to The BTR Group (“The BTR Group,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://btrgrp.com/ (the “Site”) or otherwise interact with us.
By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
a) Information You Provide
We may collect personal information that you voluntarily provide when you:
- Submit a contact or inquiry form.
- Subscribe to our newsletter or updates.
- Communicate with us by email or phone.
This may include your name, company, email address, phone number, and any message content you provide.
b) Information Collected Automatically
When you use our Site, we automatically collect certain information such as:
- IP address, browser type, and operating system.
- Device identifiers and referring URLs.
- Pages visited and time spent on the Site.
We may use cookies and similar technologies to understand user activity and improve your browsing experience.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or service requests.
- Provide and improve our Site, content, and communications.
- Send newsletters, updates, or promotional information (if you have opted in).
- Maintain security, detect fraud, and comply with legal obligations.
- Understand engagement trends to enhance our online experience.
We do not sell your personal data.
4. Sharing of Information
We may share your information with:
- Trusted service providers who perform functions on our behalf (e.g., website hosting, analytics, CRM, or communications).
- Affiliates and subsidiaries within The BTR Group for internal operations.
- Regulatory authorities when required by law or court order.
- Third parties in connection with a merger, acquisition, or restructuring, under confidentiality safeguards.
All third parties are required to handle information in compliance with this Policy and applicable law.
5. Data Retention & Security
We retain personal information only as long as necessary for business, legal, or compliance purposes.
We use appropriate administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.
6. Your Rights & Choices
You may request to:
- Access or correct your personal information.
- Opt out of receiving marketing communications.
- Request deletion of your personal data where applicable.
To exercise these rights, contact us at info@btrgrp.com.
7. Cookies and Analytics
Our Site uses cookies and similar tracking technologies to improve performance and understand visitor interactions. You can manage or disable cookies through your browser settings.
8. Regional Privacy Notice
We comply with applicable privacy laws in the regions where we operate.
Depending on your location, you may have additional rights under local law, including the right to access, correct, or delete your data.
- United States: We adhere to applicable state privacy regulations, including those in California (CCPA/CPRA).
- Canada: We follow the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA).
- Mexico: We comply with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and recognize your ARCO rights (Access, Rectification, Cancellation, and Opposition).
if you wish to exercise your rights under any applicable law, contact us at info@btrgrp.com.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The “Last Updated” date above indicates the latest revision.
10. Contact Us
For any questions or requests regarding this Policy, please contact: